Knowledge retention, simpler than ever
Retaining knowledge within an organization is essential, but it's often postponed because documenting knowledge is time-consuming. With SelfGuide, you can turn knowledge retention into a simple and scalable process. You quickly capture knowledge in clear, practical instructions that are immediately available to colleagues, ensuring valuable expertise is preserved.
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80%
of knowledge is undocumented and therefore colleague-dependent
150%
of annual salary as costs when an employee leaves
Retain knowledge while you work
Creating instructional material often feels like a time-consuming and arduous task, which is why it gets postponed. As a result, important knowledge remains only in people's heads and disappears when colleagues change roles or leave. With SelfGuide, you capture knowledge as you work, without lengthy processes or additional burden. This way, knowledge becomes central, up-to-date, and immediately available to everyone, keeping the organization stable even with personnel changes.
The power of SelfGuide for knowledge retention
Using SelfGuide offers many different benefits.
Organization-specific
Develop material that perfectly aligns with your organization, allowing you to provide faster and better support.
Simple
Anyone can create instructions with SelfGuide. Perform the action, SelfGuide does the rest.
Knowledge Retention
Colleagues can find important information at any time. This ensures knowledge is retained within the organization.
Current
Keep instructions effortlessly up-to-date. Together, you ensure every instruction remains relevant.
Time Savings
Instead of weeks, creating instructional material takes just minutes.
Uniform
All instructional material is always in the same format, regardless of who created it. This provides consistency, confidence, and clarity.
Centralized
There is one clear source of truth that defines how tasks should be performed. No more asking colleagues.
How to create instructional material with SelfGuide
Recording
Recording instructions is remarkably simple. You simply perform the action as you normally would, while SelfGuide observes. As soon as you're done, a clear instruction immediately appears, showing exactly what you did. It almost feels like the instruction creates itself.
Editing
Within SelfGuide, you can easily edit any recorded instruction. You can effortlessly add post-processing elements like redactions, notes, or titles to make the instruction clearer. Additionally, you have full control over the steps: you can hide them, delete them, or add new ones. This allows you to tailor each instruction precisely to your specific needs.
Sharing
Easily share instructions with colleagues and integrate them into your existing information systems. This ensures they are always easy to find, allowing colleagues to proceed independently without having to search in yet another new location. You can always modify the instruction later without having to reshare it.
Combine into training courses and manuals
Bundle instructions into complete manuals and training courses, allowing colleagues to follow them in a logical sequence. This way, you easily build structured knowledge sets that are directly applicable in practice. The material in SelfGuide is ready-to-use, clearly structured, and effortlessly shareable. This creates a single central location where everyone can quickly find the right information.
Over 1 million people are using SelfGuide
“With many new applications, employees are not immediately eager to get started with them. At SelfGuide, employees quickly saw the added value.”
Jasper Veldhuis
Functional Administrator
“At our Academy, we want to make learning very accessible and flexible, with a strong focus on employee self-reliance. That's what SelfGuide facilitates nicely.”
Edward Boon
Senior Business Partner, Training & Development
“First, we cut and pasted screenshots into a Word document. It took an awful lot of time per manual. Now we make 20-25 instructions at once in an hour and a half. That was previously unthinkable.”
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Bart de Roos
Sr. Functional Administrator
“One of the functional administrators said: 'I used to really take a few days to get a manual in Word right. Now it's just a matter of minutes — click, click, done”. When users tell that to colleagues, it sells itself. All I have to do is make the connection.”
Pieter-Bas Wijne
Consultant
“Growing digital skills means more time for our clients, more job satisfaction and lower workload, ready for the future.”
Alexander Dijk
Application Administrator
“We wanted to make instructions ourselves. The simplicity and speed to create and maintain instructions with SelfGuide is really impressive.”
Mara Kremer
ICT Advisor
“We use SelfGuide in our organization to support our employees in all kinds of activities. The instructions are set up by our core users and then used by the organization's colleagues to perform new or repetitive tasks according to the process. That is trouble-free.”
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Jacob ten Toom
Medewerker IT
“SelfGuide enables us to support the development and growth of our employees in a structured and efficient way. SelfGuide is a valuable tool that contributes to the continuous improvement of our internal processes and strengthens team engagement.”
Paul Govers
Data-analist
“With our I&A department, we need to ensure that our employees have as much knowledge as possible about the software products we use. SelfGuide plays an important role in this.”
Tonny van der Putten
Application Administrator
“We achieve concrete value by securing and centrally making specialized, technical and functional knowledge of applications available. In practice, you see that a new colleague resolves notifications using instructions in SelfGuide.”
Sander Hilgerink
I&A Team Leader
“An important goal for us was to create more instructions to improve the digital skills of end users. We can certainly see that we are succeeding in that.”
Mieke Hoogeveen
Automation specialist
“For us, instructions in SelfGuide fill exactly the gap between text and video when communicating information about our software. The format of the instructions allows us to bring information closer to our customers.”
Tim van Kester
Technical Writer
“With SelfGuide, we can create application instructions and user guides in just 15% of the time compared to before. In addition, it saves considerable time for both administrators and users in maintaining, searching and sharing instructions.
Nick van Nunen
Process Change Manager
“Our old user guides were awkward and time-consuming to update. With SelfGuide, we can quickly and easily create step-by-step instructions. This has greatly reduced our customer service and improved the satisfaction of our customers.”
Anne Cimetiere
Customer Success Consultant
“SelfGuide's strength lies in its simplicity. You can quickly create a short, complete and clear instruction or user guide. We save a lot of time solving user questions and see that employees become more self-reliant.”
Leonardo Lay
Functional Application Manager
“With SelfGuide, we can make public work instructions available to our clients via our website. This allows them to receive support with applications at their own pace. Our clients find this very pleasant.”
Roy van Keulen
ICT Service Coordinator
“With many new applications, employees are not immediately eager to get started with them. At SelfGuide, employees quickly saw the added value.”
Jasper Veldhuis
Functional Administrator
“At our Academy, we want to make learning very accessible and flexible, with a strong focus on employee self-reliance. That's what SelfGuide facilitates nicely.”
Edward Boon
Senior Business Partner, Training & Development
“First, we cut and pasted screenshots into a Word document. It took an awful lot of time per manual. Now we make 20-25 instructions at once in an hour and a half. That was previously unthinkable.”
Bart de Roos
Sr. Functional Administrator
“One of the functional administrators said: 'I used to really take a few days to get a manual in Word right. Now it's just a matter of minutes — click, click, done”. When users tell that to colleagues, it sells itself. All I have to do is make the connection.”
Pieter-Bas Wijne
Consultant
“Growing digital skills means more time for our clients, more job satisfaction and lower workload, ready for the future.”
Alexander Dijk
Application Administrator
“We wanted to make instructions ourselves. The simplicity and speed to create and maintain instructions with SelfGuide is really impressive.”
Mara Kremer
ICT Advisor
“We use SelfGuide in our organization to support our employees in all kinds of activities. The instructions are set up by our core users and then used by the organization's colleagues to perform new or repetitive tasks according to the process. That is trouble-free.”
Jacob ten Toom
Medewerker IT
“SelfGuide enables us to support the development and growth of our employees in a structured and efficient way. SelfGuide is a valuable tool that contributes to the continuous improvement of our internal processes and strengthens team engagement.”
Paul Govers
Data-analist
“With our I&A department, we need to ensure that our employees have as much knowledge as possible about the software products we use. SelfGuide plays an important role in this.”
Tonny van der Putten
Application Administrator
“We achieve concrete value by securing and centrally making specialized, technical and functional knowledge of applications available. In practice, you see that a new colleague resolves notifications using instructions in SelfGuide.”
Sander Hilgerink
I&A Team Leader
“An important goal for us was to create more instructions to improve the digital skills of end users. We can certainly see that we are succeeding in that.”
Mieke Hoogeveen
Automation specialist
“For us, instructions in SelfGuide fill exactly the gap between text and video when communicating information about our software. The format of the instructions allows us to bring information closer to our customers.”
Tim van Kester
Technical Writer
“With SelfGuide, we can create application instructions and user guides in just 15% of the time compared to before. In addition, it saves considerable time for both administrators and users in maintaining, searching and sharing instructions.
Nick van Nunen
Process Change Manager
“Our old user guides were awkward and time-consuming to update. With SelfGuide, we can quickly and easily create step-by-step instructions. This has greatly reduced our customer service and improved the satisfaction of our customers.”
Anne Cimetiere
Customer Success Consultant
“SelfGuide's strength lies in its simplicity. You can quickly create a short, complete and clear instruction or user guide. We save a lot of time solving user questions and see that employees become more self-reliant.”
Leonardo Lay
Functional Application Manager
“With SelfGuide, we can make public work instructions available to our clients via our website. This allows them to receive support with applications at their own pace. Our clients find this very pleasant.”
Roy van Keulen
ICT Service Coordinator
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