SelfGuide chat
Welcome to SelfGuide
Do you have a question? Then feel free to ask one of our colleagues, and you’ll usually receive a response within 24 hours.
Want an immediate answer to your question? Take a look at the pages below.
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Discover how SelfGuide works and how it can benefit your organization in a 30-minute demo. This interactive session offers plenty of opportunities for questions and is tailored to address the specific needs of your organization.
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“Growing digital skills means more time for our clients, more job satisfaction and lower workload, ready for the future.”
“We achieve concrete value by securing and centrally making specialized, technical and functional knowledge of applications available. In practice, you see that a new colleague resolves notifications using instructions in SelfGuide.”
“With our I&A department, we need to ensure that our employees have as much knowledge as possible about the software products we use. SelfGuide plays an important role in this.”
“With SelfGuide, we can make public work instructions available to our clients via our website. This allows them to receive support with applications at their own pace. Our clients find this very pleasant.”
“Our old user guides were awkward and time-consuming to update. With SelfGuide, we can quickly and easily create step-by-step instructions. This has greatly reduced our customer service and improved the satisfaction of our customers.”
“We wanted to make instructions ourselves. The simplicity and speed to create and maintain instructions with SelfGuide is really impressive.”
“One of the functional administrators said: 'I used to really take a few days to get a manual in Word right. Now it's just a matter of minutes — click, click, done”. When users tell that to colleagues, it sells itself. All I have to do is make the connection.”
“An important goal for us was to create more instructions to improve the digital skills of end users. We can certainly see that we are succeeding in that.”
“Eerst knipten en plakten we screenshots in een Word-document. Daar ging ontzettend veel tijd in zitten per handleiding. Nu maken we in anderhalf uur in één keer 20-25 instructies. Dat was eerder ondenkbaar.”
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“SelfGuide's strength lies in its simplicity. You can quickly create a short, complete and clear instruction or user guide. We save a lot of time solving user questions and see that employees become more self-reliant.”
“For us, instructions in SelfGuide fill exactly the gap between text and video when communicating information about our software. The format of the instructions allows us to bring information closer to our customers.”
“We use SelfGuide in our organization to support our employees in all kinds of activities. The instructions are set up by our core users and then used by the organization's colleagues to perform new or repetitive tasks according to the process. That is trouble-free.”
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