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Accounting firms

SelfGuide for Accounting firms

For an accounting firm, embracing the digital transformation also goes beyond working in the cloud. It's about furnishing the entire office as efficiently as possible and collaborating with the customer, using digital tools. Using SelfGuide can help accounting firms with this.

10x

Sneller instructies
maken

80%

Minder repeterende
vragen

Deze organisaties werken al met SelfGuide

What accounting firms use SelfGuide for

For an accounting firm, embracing the digital transformation also goes beyond working in the cloud. It's about furnishing the entire office as efficiently as possible and collaborating with the customer, using digital tools. Using SelfGuide can help accounting firms with this.

Digitale zelfredzaamheid

SelfGuide helpt om digitale vaardigheden te verbeteren van collega's.

Instructies in jullie portalen

Digitale hulp voor minder digivaardig personeel

Sneller zelfstandig

Implementaties en kennisborging

Leg alle processtappen vast in SelfGuide. Handig bij updates, software migraties en implementaties.

Maak eenvoudig instructies van alle applicaties

Integreer instructies op de juiste plek

Laat medewerkers zelfstandig trainen

Onboarding

Nieuwe collega’s starten snel, en bestaande collega’s kunnen zelfstandig doorleren.

Combineer instructies tot een training

Altijd uniforme uitleg, in elke applicatie

Minder druk op bestaande collega's

65%

Kortere inwerktijd

SelfGuide is ISO gecertificeerd & AVG proof

ISO 27001:2022, certified by Brand ComplianceISO 27001:2022, certified by Brand Compliance

Common applications that accounting firms use to create instructions

Exact
AFAS
Visma
TOPdesk
Microsoft 365
DigiOffice
CaseWare
ValidSign
Visma AccountView

Don't just take our word for it

“We wanted to make instructions ourselves. The simplicity and speed to create and maintain instructions with SelfGuide is really impressive.”

Mara Kremer
ICT Advisor

“Our old user guides were awkward and time-consuming to update. With SelfGuide, we can quickly and easily create step-by-step instructions. This has greatly reduced our customer service and improved the satisfaction of our customers.”

Anne Cimetiere
Customer Success Consultant

“With SelfGuide, we can make public work instructions available to our clients via our website. This allows them to receive support with applications at their own pace. Our clients find this very pleasant.”

Roy van Keulen
ICT Service Coordinator

“Growing digital skills means more time for our clients, more job satisfaction and lower workload, ready for the future.”

Alexander Dijk
Application Administrator

“SelfGuide's strength lies in its simplicity. You can quickly create a short, complete and clear instruction or user guide. We save a lot of time solving user questions and see that employees become more self-reliant.”

Leonardo Lay
Functional Application Manager

“With SelfGuide, we can create application instructions and user guides in just 15% of the time compared to before. In addition, it saves considerable time for both administrators and users in maintaining, searching and sharing instructions.

Nick van Nunen
Process Change Manager

“We use SelfGuide in our organization to support our employees in all kinds of activities. The instructions are set up by our core users and then used by the organization's colleagues to perform new or repetitive tasks according to the process. That is trouble-free.”

Jacob ten Toom
Medewerker IT

“We achieve concrete value by securing and centrally making specialized, technical and functional knowledge of applications available. In practice, you see that a new colleague resolves notifications using instructions in SelfGuide.”

Sander Hilgerink
I&A Team Leader

“An important goal for us was to create more instructions to improve the digital skills of end users. We can certainly see that we are succeeding in that.”

Mieke Hoogeveen
Automation specialist

“With our I&A department, we need to ensure that our employees have as much knowledge as possible about the software products we use. SelfGuide plays an important role in this.”

Tonny van der Putten
Application Administrator

“For us, instructions in SelfGuide fill exactly the gap between text and video when communicating information about our software. The format of the instructions allows us to bring information closer to our customers.”

Tim van Kester
Technical Writer

“SelfGuide enables us to support the development and growth of our employees in a structured and efficient way. SelfGuide is a valuable tool that contributes to the continuous improvement of our internal processes and strengthens team engagement.”

Paul Govers
Data-analist

Ready to experience the power of SelfGuide?