SelfGuide is dé tool voor het maken van software instructies en handleidingen voor jouw organisatie. Zo maak je met onze tool moeiteloos duidelijke instructies voor TOPdesk die collega's écht helpen – zonder gedoe met screenshots, Word-bestanden of losse uitleg via e-mail.
TOPdesk
Maak binnen 3 minuten een stap-voor-stap instructie.
Turn on SelfGuide and do your action. Your instruction is created automatically!
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Add text, hide sensitive information, and edit screenshots.
Share the instruction with colleagues or customers via a link.
Recording
TOPdesk
Maak sneller instructies en handleidingen van
TOPdesk
TOPdesk
Vind antwoorden op je vragen over
TOPdesk
TOPdesk
75% sneller
Verkort de inwerktijd rondom werken met
TOPdesk
TOPdesk
met 50%
Viewable on any screen
Intuitive and easy
Uniform format
“We achieve concrete value by securing and centrally making specialized, technical and functional knowledge of applications available. In practice, you see that a new colleague resolves notifications using instructions in SelfGuide.”
“Our old user guides were awkward and time-consuming to update. With SelfGuide, we can quickly and easily create step-by-step instructions. This has greatly reduced our customer service and improved the satisfaction of our customers.”
“SelfGuide's strength lies in its simplicity. You can quickly create a short, complete and clear instruction or user guide. We save a lot of time solving user questions and see that employees become more self-reliant.”
“With SelfGuide, we can create application instructions and user guides in just 15% of the time compared to before. In addition, it saves considerable time for both administrators and users in maintaining, searching and sharing instructions.
“With SelfGuide, we have an IT support tool that is actually used by users and administrators. We save time in creation and maintenance, offer better support to users and have a central location.”
“An important goal for us was to create more instructions to improve the digital skills of end users. We can certainly see that we are succeeding in that.”
“With SelfGuide, we can make public work instructions available to our clients via our website. This allows them to receive support with applications at their own pace. Our clients find this very pleasant.”
“Growing digital skills means more time for our clients, more job satisfaction and lower workload, ready for the future.”
“SelfGuide enables us to support the development and growth of our employees in a structured and efficient way. SelfGuide is a valuable tool that contributes to the continuous improvement of our internal processes and strengthens team engagement.”
“We wanted to make instructions ourselves. The simplicity and speed to create and maintain instructions with SelfGuide is really impressive.”
“For us, instructions in SelfGuide fill exactly the gap between text and video when communicating information about our software. The format of the instructions allows us to bring information closer to our customers.”
“We use SelfGuide in our organization to support our employees in all kinds of activities. The instructions are set up by our core users and then used by the organization's colleagues to perform new or repetitive tasks according to the process. That is trouble-free.”
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