Ontdek in deze whitepaper:
✔ Hoe applicaties de concurrentiepositie van een organisatie tegenwoordig sterk beïnvloeden.
✔ Wat de valkuilen, uitdagingen en succesfactoren zijn bij de implementatie en inzet van applicaties.
✔ Waarom organisaties het ontwikkelen van digitale vaardigheden en realiseren van gebruikersadoptie met rood omcirkeld hebben in hun strategische agenda’s.
✔ Welke toegevoegde waarde organisaties ervaren door het gebruik van SelfGuide.
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Als organisatie succesvol zijn in een snel veranderende wereld
Uit het ‘State of Application Services Report’ blijkt dat 70% van de organisaties in EMEA erkent dat de bedrijfsvoering inmiddels afhangt van applicaties. Ruim 36% haalt er zelfs al een strategisch concurrentievoordeel uit.
“With SelfGuide, we are able to create and update software instructions very quickly. Users are enthusiastic about these instructions because they see step by step what actions they need to perform within an application. Software deployments have been much smoother since we've been using SelfGuide.”
Katja Hop
Functional Administrator
"Software adoption rate has improved."
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IT Project Lead
“Due to the transition from basic authentication to modern authentication, around 400 people had to reset the mail on their device. With the help of SelfGuide, an instruction could be created quickly and easily that was clear and simple to follow. In fact, users were amazed at how easy it was with SelfGuide.”
Niels de Blok
Incident Manager
"Higher satisfaction and lower pressure of work."
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Manager IT
“With the use of SelfGuide, it's much faster and easier to create instructions. As a result, we need much less time to fill our knowledge base. At the touch of a button, we integrate the created instructions with our TOPdesk environment.”
Tonny van der Putten
Digital Services Project Director
“With SelfGuide, we can make public work instructions available to our clients via our website. This allows them to receive support with applications at their own pace. Our clients find this very pleasant.”
Roy van Keulen
ICT Service Coordinator
"Easy software deployment."
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IT Project Manager
“When implementing or updating applications, time for knowledge transfer is often limited. With SelfGuide, we efficiently transfer knowledge, ensuring better software adoption and digitally skilled, self-sufficient employees.”
Roy van Keulen
IT Service Coordinator
