Ontdek in deze whitepaper:
✔ Hoe applicaties de concurrentiepositie van een organisatie tegenwoordig sterk beïnvloeden.
✔ Wat de valkuilen, uitdagingen en succesfactoren zijn bij de implementatie en inzet van applicaties.
✔ Waarom organisaties het ontwikkelen van digitale vaardigheden en realiseren van gebruikersadoptie met rood omcirkeld hebben in hun strategische agenda’s.
✔ Welke toegevoegde waarde organisaties ervaren door het gebruik van SelfGuide.
Als organisatie succesvol zijn in een snel veranderende wereld
Uit het ‘State of Application Services Report’ blijkt dat 70% van de organisaties in EMEA erkent dat de bedrijfsvoering inmiddels afhangt van applicaties. Ruim 36% haalt er zelfs al een strategisch concurrentievoordeel uit.
“With the use of SelfGuide, it's much faster and easier to create instructions. As a result, we need much less time to fill our knowledge base. At the touch of a button, we integrate the created instructions with our TOPdesk environment.”
Tonny van der Putten
Digital Services Project Director
“During the AFAS implementation, our key users created on-the-go instructions with SelfGuide. Previously, it took two weeks to create instructional material, but with SelfGuide, this took place in between without having to reserve time. As a result, we didn't have to focus on the time-consuming process of making (old-fashioned) instructional material.”
Katja Hop
Functional ERP manager
“SelfGuide ensures that we can efficiently create and update instructions, user guides and courses for applications. Static instructions and long (Word) documents are a thing of the past for employees of our organization.”
Tonny van der Putten
Application Administrator
“In case of a successful implementation, it is important that employees are properly instructed on how to work with the new application in question. By using SelfGuide, we were able to quickly and easily create instructions and keep them up to date during the AFAS implementation. At Bravis hospital, the instructions were found to be very pleasant because, as a user, you can see exactly what actions you need to perform within an instruction.”
Katja Hop
Functional ERP manager
“Users really like to work with the tool.”
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Information Analyst
“Increased digital adoption and skills."
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IT Manager
“When implementing or updating applications, time for knowledge transfer is often limited. With SelfGuide, we efficiently transfer knowledge, ensuring better software adoption and digitally skilled, self-sufficient employees.”
Roy van Keulen
IT Service Coordinator
“The instructions in SelfGuide are perfect for supporting colleagues, and the advantage for users is that they can review the work instructions at any time. In addition, we experience higher internal customer satisfaction and lower costs per report.”
Marriette Smits
IT Solution Coordinator
