Ontdek in deze whitepaper:
✔ Hoe applicaties de concurrentiepositie van een organisatie tegenwoordig sterk beïnvloeden.
✔ Wat de valkuilen, uitdagingen en succesfactoren zijn bij de implementatie en inzet van applicaties.
✔ Waarom organisaties het ontwikkelen van digitale vaardigheden en realiseren van gebruikersadoptie met rood omcirkeld hebben in hun strategische agenda’s.
✔ Welke toegevoegde waarde organisaties ervaren door het gebruik van SelfGuide.
Als organisatie succesvol zijn in een snel veranderende wereld
Uit het ‘State of Application Services Report’ blijkt dat 70% van de organisaties in EMEA erkent dat de bedrijfsvoering inmiddels afhangt van applicaties. Ruim 36% haalt er zelfs al een strategisch concurrentievoordeel uit.
“Increased digital adoption and skills."
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IT Manager
“Due to the transition from basic authentication to modern authentication, around 400 people had to reset the mail on their device. With the help of SelfGuide, an instruction could be created quickly and easily that was clear and simple to follow. In fact, users were amazed at how easy it was with SelfGuide.”
Niels de Blok
Incident Manager
“During my training sessions, I often use SelfGuide. When students get stuck, I often refer to a user guide within SelfGuide. In addition, it is very easy to keep the subject matter up to date, which is a godsend for me as a trainer. ”
Arduwan Samandar
Office 365 Trainer
“With the use of SelfGuide, it's much faster and easier to create instructions. As a result, we need much less time to fill our knowledge base. At the touch of a button, we integrate the created instructions with our TOPdesk environment.”
Tonny van der Putten
Digital Services Project Director
“Where the process description explains 'what' should be done, SelfGuide explains 'how' it should be done, a great combination! For example, with SelfGuide, Woonbedrijf uses the translation of process descriptions into applications.”
Leon van der Zanden
Information Management Architect
“By using SelfGuide, we are able to quickly and easily create training material that is specific to the Rijn & Ijssel Water Board. This increases recognition for the end user, which significantly increases the return on training.”
Nick Verwaaij
Trainer and trainer in organizational and digital change processes
"In our fragmented work environment, SelfGuide enables us to create uniform instructions for various software applications with a large group of editors. For new applications, it serves as our starting point for user support. Additionally, it significantly reduces the workload for both our first- and second-line support by addressing many questions upfront."
Laura Lap
Functional Manager
“Moore DRV digitized its onboarding process at the end of 2021. Every new colleague is included in an onboarding flow within SelfGuide before the first day of work. Digital onboarding has a clear added value for us; it is shorter, more concrete and therefore more efficient. All information is quickly available to everyone and you have little maintenance, new colleagues are immediately productive and we have no extra costs for an onboarding app.”
Sanne Goedbloed - Witting
Learning & development advisor
