Jul 14, 2026

SelfGuide Recorder did not trust networks with traffic inspection

Hotfix
Recorder

Networks using traffic inspection were not trusted by the SelfGuide Recorder, and timeouts prevented the SelfGuide recorder from being used.

Changes in this update
Read more about these changes in detail below

Observed behavior: The SelfGuide Recorder either displayed an error screen immediately upon startup or took so long that it timed out.

Impact: Editors were unable to create instructions using the latest version of the SelfGuide Recorder.

Solution: The SelfGuide Recorder now trusts networks with traffic inspection and the timeout duration has been increased. Download the latest version on the download page.

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