Achieve successful user adoption
Implementing new software goes beyond technology: success depends on user adoption. Provide support with good instructions, guides, and training so that users quickly become familiar and work effectively with new applications right away.
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74%
employees experience a productivity dip after poorly executed migration or implementation
70%
migrations or implementations fail or fail to achieve project goals
Involving colleagues in changes
The digital world is constantly changing. Every year, there are countless migrations and implementations that organizations implement. Here, it is essential that colleagues are properly included in the change and that they can quickly find answers to their questions. Only then can a migration be truly successful. With SelfGuide, you support colleagues with clear instructional material. The change is being embraced and thus new applications are quickly becoming part of daily work.
The power of SelfGuide for migration & deployment
Using SelfGuide offers many different benefits.
Organization-specific
Develop instructional material that perfectly matches the situation of your organization. Support colleagues with exactly what they need.
Central
There is one clear source of truth that specifies how actions should be performed. Colleagues can find the answer to their question here.
Productive faster
Colleagues learn directly in their own work environment and are therefore productive up to 65% faster than with traditional training courses and feel confident about changes.
High quality training material
Effortlessly keep instructions and training up to date. With the built-in feedback function, you, together as an organization, ensure that each instruction remains relevant and is perfectly in line with practice.
Insight into usage
With clear insight into training progress, you have control over participation and usage. At a glance, you can see who has completed which training.
Pre-migration practice
Offer colleagues exercises that make it possible to get used to the new situation safely and securely.
Uniform
All instructional material is always in the same format, regardless of creator. This provides guidance, trust and clarity.
How to improve migrations and deployments with SelfGuide
Create instructional materials
Quickly and easily create instructions and guides that perfectly match the migration or implementation. Always uniform and at your own pace to follow by colleagues. This way, you have clearly defined what is about to change and immediately created reference material.
Develop training courses
Bundle instructional material into training courses that match a role or position. In this way, colleagues are specifically trained in what changes for them. They can follow these training courses independently at their own pace. By offering exercises, colleagues can already practice the upcoming changes in a safe environment.
Support before, during and after
Provide instruction and training materials before, during, and after an implementation or migration. This way, colleagues have access at any time and find answers to their questions independently. This ongoing support ensures greater trust in new systems and higher adoption.
Test and create instructions at the same time
Kill two birds with one stone by testing the new system while recording the right way of working via included instructions. This saves a lot of time and, by using realistic scenarios, immediately provides clear, recognisable and organisation-specific material. This gives employees more support and adoption increases as soon as the new system goes live.
Over 1 million people are using SelfGuide
“With many new applications, employees are not immediately eager to get started with them. At SelfGuide, employees quickly saw the added value.”
Jasper Veldhuis
Functional Administrator
“At our Academy, we want to make learning very accessible and flexible, with a strong focus on employee self-reliance. That's what SelfGuide facilitates nicely.”
Edward Boon
Senior Business Partner, Training & Development
“First, we cut and pasted screenshots into a Word document. It took an awful lot of time per manual. Now we make 20-25 instructions at once in an hour and a half. That was previously unthinkable.”
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Bart de Roos
Sr. Functional Administrator
“One of the functional administrators said: 'I used to really take a few days to get a manual in Word right. Now it's just a matter of minutes — click, click, done”. When users tell that to colleagues, it sells itself. All I have to do is make the connection.”
Pieter-Bas Wijne
Consultant
“Growing digital skills means more time for our clients, more job satisfaction and lower workload, ready for the future.”
Alexander Dijk
Application Administrator
“We wanted to make instructions ourselves. The simplicity and speed to create and maintain instructions with SelfGuide is really impressive.”
Mara Kremer
ICT Advisor
“We use SelfGuide in our organization to support our employees in all kinds of activities. The instructions are set up by our core users and then used by the organization's colleagues to perform new or repetitive tasks according to the process. That is trouble-free.”
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Jacob ten Toom
Medewerker IT
“SelfGuide enables us to support the development and growth of our employees in a structured and efficient way. SelfGuide is a valuable tool that contributes to the continuous improvement of our internal processes and strengthens team engagement.”
Paul Govers
Data-analist
“With our I&A department, we need to ensure that our employees have as much knowledge as possible about the software products we use. SelfGuide plays an important role in this.”
Tonny van der Putten
Application Administrator
“We achieve concrete value by securing and centrally making specialized, technical and functional knowledge of applications available. In practice, you see that a new colleague resolves notifications using instructions in SelfGuide.”
Sander Hilgerink
I&A Team Leader
“An important goal for us was to create more instructions to improve the digital skills of end users. We can certainly see that we are succeeding in that.”
Mieke Hoogeveen
Automation specialist
“For us, instructions in SelfGuide fill exactly the gap between text and video when communicating information about our software. The format of the instructions allows us to bring information closer to our customers.”
Tim van Kester
Technical Writer
“With SelfGuide, we can create application instructions and user guides in just 15% of the time compared to before. In addition, it saves considerable time for both administrators and users in maintaining, searching and sharing instructions.
Nick van Nunen
Process Change Manager
“Our old user guides were awkward and time-consuming to update. With SelfGuide, we can quickly and easily create step-by-step instructions. This has greatly reduced our customer service and improved the satisfaction of our customers.”
Anne Cimetiere
Customer Success Consultant
“SelfGuide's strength lies in its simplicity. You can quickly create a short, complete and clear instruction or user guide. We save a lot of time solving user questions and see that employees become more self-reliant.”
Leonardo Lay
Functional Application Manager
“With SelfGuide, we can make public work instructions available to our clients via our website. This allows them to receive support with applications at their own pace. Our clients find this very pleasant.”
Roy van Keulen
ICT Service Coordinator
“With many new applications, employees are not immediately eager to get started with them. At SelfGuide, employees quickly saw the added value.”
Jasper Veldhuis
Functional Administrator
“At our Academy, we want to make learning very accessible and flexible, with a strong focus on employee self-reliance. That's what SelfGuide facilitates nicely.”
Edward Boon
Senior Business Partner, Training & Development
“First, we cut and pasted screenshots into a Word document. It took an awful lot of time per manual. Now we make 20-25 instructions at once in an hour and a half. That was previously unthinkable.”
Bart de Roos
Sr. Functional Administrator
“One of the functional administrators said: 'I used to really take a few days to get a manual in Word right. Now it's just a matter of minutes — click, click, done”. When users tell that to colleagues, it sells itself. All I have to do is make the connection.”
Pieter-Bas Wijne
Consultant
“Growing digital skills means more time for our clients, more job satisfaction and lower workload, ready for the future.”
Alexander Dijk
Application Administrator
“We wanted to make instructions ourselves. The simplicity and speed to create and maintain instructions with SelfGuide is really impressive.”
Mara Kremer
ICT Advisor
“We use SelfGuide in our organization to support our employees in all kinds of activities. The instructions are set up by our core users and then used by the organization's colleagues to perform new or repetitive tasks according to the process. That is trouble-free.”
Jacob ten Toom
Medewerker IT
“SelfGuide enables us to support the development and growth of our employees in a structured and efficient way. SelfGuide is a valuable tool that contributes to the continuous improvement of our internal processes and strengthens team engagement.”
Paul Govers
Data-analist
“With our I&A department, we need to ensure that our employees have as much knowledge as possible about the software products we use. SelfGuide plays an important role in this.”
Tonny van der Putten
Application Administrator
“We achieve concrete value by securing and centrally making specialized, technical and functional knowledge of applications available. In practice, you see that a new colleague resolves notifications using instructions in SelfGuide.”
Sander Hilgerink
I&A Team Leader
“An important goal for us was to create more instructions to improve the digital skills of end users. We can certainly see that we are succeeding in that.”
Mieke Hoogeveen
Automation specialist
“For us, instructions in SelfGuide fill exactly the gap between text and video when communicating information about our software. The format of the instructions allows us to bring information closer to our customers.”
Tim van Kester
Technical Writer
“With SelfGuide, we can create application instructions and user guides in just 15% of the time compared to before. In addition, it saves considerable time for both administrators and users in maintaining, searching and sharing instructions.
Nick van Nunen
Process Change Manager
“Our old user guides were awkward and time-consuming to update. With SelfGuide, we can quickly and easily create step-by-step instructions. This has greatly reduced our customer service and improved the satisfaction of our customers.”
Anne Cimetiere
Customer Success Consultant
“SelfGuide's strength lies in its simplicity. You can quickly create a short, complete and clear instruction or user guide. We save a lot of time solving user questions and see that employees become more self-reliant.”
Leonardo Lay
Functional Application Manager
“With SelfGuide, we can make public work instructions available to our clients via our website. This allows them to receive support with applications at their own pace. Our clients find this very pleasant.”
Roy van Keulen
ICT Service Coordinator
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