Digital self-reliance

Colleagues independently digitally savvy

The digital world is constantly changing. For many organizations, it is a challenge to get and keep colleagues digitally proficient. Digital self-reliance is essential in this regard. SelfGuide allows you to quickly make colleagues digitally savvy without a large investment of time.

Digital self-reliance | SelfGuide

22 min

per working day is lost due to low digital skills

37%

loss of productivity due to low digital skills

Empower colleagues to manage in the digital world

Digitization is a must. Organizations have long-term plans to improve self-reliance and digital skills. In practice, this appears to be a challenge for many organizations. There is a lot of resistance, it is time-consuming to make instructional material and information rarely reaches the end user. With SelfGuide, this is a thing of the past.

The power of SelfGuide for digital self-reliance

Using SelfGuide offers many different benefits.

Time savings

Instead of weeks, creating instructional materials takes a few minutes.

Central

There is one clear source of truth that specifies how actions should be performed. Asking colleagues is no longer necessary.

Knowledge Assurance

People can find important information at all times. This way, knowledge is retained within the organization.

Organization-specific

Develop material that fits your organization exactly, so you can support faster and better.

Uniform

All instructional material is always in the same format, regardless of creator. This provides guidance, trust and clarity.

Less guidance needed

Everything is centrally recorded, so colleagues find answers to their questions independently.

Decrease resistance

Colleagues absorb information at their own pace, which increases self-confidence and reduces resistance.

How to improve your digital self-reliance with SelfGuide

1

Create instructional materials

Quickly and easily create instructions that are perfect for your organization. Always uniform and at your own pace. For example, making instructional material no longer becomes a big task, but something that can easily be done between daily activities.

2

Structure knowledge

Bundle instructional material into manuals and training courses so that colleagues can follow it in a logical way. Structured and ready-to-use: The material in SelfGuide is ready for immediate use.

3

Integrate seamlessly into daily activities

Share instructional material with colleagues. Not in another place with information, but exactly what colleagues are already familiar with. This way, colleagues can quickly find the information they need.

Find instructional materials without searching

Find instructional materials without searching

With the SelfGuide browser extension, you can take discoverability to the next level. Colleagues no longer have to search, instructions are simply displayed based on their current activities. Just the right instructions at the right time.

Over 1 million people are using SelfGuide

“With many new applications, employees are not immediately eager to get started with them. At SelfGuide, employees quickly saw the added value.”

Jasper Veldhuis

Functional Administrator

“At our Academy, we want to make learning very accessible and flexible, with a strong focus on employee self-reliance. That's what SelfGuide facilitates nicely.”

Edward Boon

Senior Business Partner, Training & Development

“First, we cut and pasted screenshots into a Word document. It took an awful lot of time per manual. Now we make 20-25 instructions at once in an hour and a half. That was previously unthinkable.”

Bart de Roos

Sr. Functional Administrator

“One of the functional administrators said: 'I used to really take a few days to get a manual in Word right. Now it's just a matter of minutes — click, click, done”. When users tell that to colleagues, it sells itself. All I have to do is make the connection.”

Pieter-Bas Wijne

Consultant

“Growing digital skills means more time for our clients, more job satisfaction and lower workload, ready for the future.”

Alexander Dijk

Application Administrator

“We wanted to make instructions ourselves. The simplicity and speed to create and maintain instructions with SelfGuide is really impressive.”

Mara Kremer

ICT Advisor

“We use SelfGuide in our organization to support our employees in all kinds of activities. The instructions are set up by our core users and then used by the organization's colleagues to perform new or repetitive tasks according to the process. That is trouble-free.”

Jacob ten Toom

Medewerker IT

“SelfGuide enables us to support the development and growth of our employees in a structured and efficient way. SelfGuide is a valuable tool that contributes to the continuous improvement of our internal processes and strengthens team engagement.”

Paul Govers

Data-analist

“With our I&A department, we need to ensure that our employees have as much knowledge as possible about the software products we use. SelfGuide plays an important role in this.”

Tonny van der Putten

Application Administrator

“We achieve concrete value by securing and centrally making specialized, technical and functional knowledge of applications available. In practice, you see that a new colleague resolves notifications using instructions in SelfGuide.”

Sander Hilgerink

I&A Team Leader

“An important goal for us was to create more instructions to improve the digital skills of end users. We can certainly see that we are succeeding in that.”

Mieke Hoogeveen

Automation specialist

“For us, instructions in SelfGuide fill exactly the gap between text and video when communicating information about our software. The format of the instructions allows us to bring information closer to our customers.”

Tim van Kester

Technical Writer

“With SelfGuide, we can create application instructions and user guides in just 15% of the time compared to before. In addition, it saves considerable time for both administrators and users in maintaining, searching and sharing instructions.

Nick van Nunen

Process Change Manager

“Our old user guides were awkward and time-consuming to update. With SelfGuide, we can quickly and easily create step-by-step instructions. This has greatly reduced our customer service and improved the satisfaction of our customers.”

Anne Cimetiere

Customer Success Consultant

“SelfGuide's strength lies in its simplicity. You can quickly create a short, complete and clear instruction or user guide. We save a lot of time solving user questions and see that employees become more self-reliant.”

Leonardo Lay

Functional Application Manager

“With SelfGuide, we can make public work instructions available to our clients via our website. This allows them to receive support with applications at their own pace. Our clients find this very pleasant.”

Roy van Keulen

ICT Service Coordinator

“With many new applications, employees are not immediately eager to get started with them. At SelfGuide, employees quickly saw the added value.”

Jasper Veldhuis

Functional Administrator

“At our Academy, we want to make learning very accessible and flexible, with a strong focus on employee self-reliance. That's what SelfGuide facilitates nicely.”

Edward Boon

Senior Business Partner, Training & Development

“First, we cut and pasted screenshots into a Word document. It took an awful lot of time per manual. Now we make 20-25 instructions at once in an hour and a half. That was previously unthinkable.”

Bart de Roos

Sr. Functional Administrator

“One of the functional administrators said: 'I used to really take a few days to get a manual in Word right. Now it's just a matter of minutes — click, click, done”. When users tell that to colleagues, it sells itself. All I have to do is make the connection.”

Pieter-Bas Wijne

Consultant

“Growing digital skills means more time for our clients, more job satisfaction and lower workload, ready for the future.”

Alexander Dijk

Application Administrator

“We wanted to make instructions ourselves. The simplicity and speed to create and maintain instructions with SelfGuide is really impressive.”

Mara Kremer

ICT Advisor

“We use SelfGuide in our organization to support our employees in all kinds of activities. The instructions are set up by our core users and then used by the organization's colleagues to perform new or repetitive tasks according to the process. That is trouble-free.”

Jacob ten Toom

Medewerker IT

“SelfGuide enables us to support the development and growth of our employees in a structured and efficient way. SelfGuide is a valuable tool that contributes to the continuous improvement of our internal processes and strengthens team engagement.”

Paul Govers

Data-analist

“With our I&A department, we need to ensure that our employees have as much knowledge as possible about the software products we use. SelfGuide plays an important role in this.”

Tonny van der Putten

Application Administrator

“We achieve concrete value by securing and centrally making specialized, technical and functional knowledge of applications available. In practice, you see that a new colleague resolves notifications using instructions in SelfGuide.”

Sander Hilgerink

I&A Team Leader

“An important goal for us was to create more instructions to improve the digital skills of end users. We can certainly see that we are succeeding in that.”

Mieke Hoogeveen

Automation specialist

“For us, instructions in SelfGuide fill exactly the gap between text and video when communicating information about our software. The format of the instructions allows us to bring information closer to our customers.”

Tim van Kester

Technical Writer

“With SelfGuide, we can create application instructions and user guides in just 15% of the time compared to before. In addition, it saves considerable time for both administrators and users in maintaining, searching and sharing instructions.

Nick van Nunen

Process Change Manager

“Our old user guides were awkward and time-consuming to update. With SelfGuide, we can quickly and easily create step-by-step instructions. This has greatly reduced our customer service and improved the satisfaction of our customers.”

Anne Cimetiere

Customer Success Consultant

“SelfGuide's strength lies in its simplicity. You can quickly create a short, complete and clear instruction or user guide. We save a lot of time solving user questions and see that employees become more self-reliant.”

Leonardo Lay

Functional Application Manager

“With SelfGuide, we can make public work instructions available to our clients via our website. This allows them to receive support with applications at their own pace. Our clients find this very pleasant.”

Roy van Keulen

ICT Service Coordinator

Experience the power of SelfGuide for digital self-reliance

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