Make colleagues work according to your standards
A process house shows what happens within an organization, but often misses the translation into daily practice. SelfGuide creates a direct connection between process and execution, so colleagues know exactly how to carry out each step.
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70%
employees indicate that job satisfaction is negatively affected
1.8hrs
wasted every day looking for information due to ambiguity
From process description to practical implementation
In many organizations, the translation of processes into daily execution is missing. Process models often remain too abstract and do not match everyday work enough. SelfGuide connects these two worlds. With SelfGuide, you can quickly and easily record how to perform work in applications. This direct link between process and practice saves time and increases job satisfaction.
The power of SelfGuide for process documentation
Using SelfGuide offers many different benefits.
Organization specific
Effortlessly develop courses that perfectly match your organization's unique processes. This is how you create customized materials that directly support employees in their daily work.
Independent
Centrally define how actions should be carried out, so that there is one clear source of truth. As a result, employees no longer have to rely on colleagues to get their questions answered.
Higher productivity
Employees learn directly in their own work environment and therefore become more proficient in new software and processes. They are productive up to 65% faster than with traditional training and feel confident in their role from day one.
Always up-to-date
Effortlessly keep instructions, userguides, and courses up to date. With the built-in feedback feature, you, together as an organization, ensure that each instruction remains relevant and is perfectly in line with practice.
Real-time insights
With clear insight into course progress, you can easily maintain control over participation and usage, without additional administrative burdens. You can see at a glance who requires extra attention and who has successfully completed the training.
Context-specific guidance
Employees are immediately shown the correct instructions in the application in which they work. This way, exactly the information that is relevant to their task appears when they need it. That means faster understanding, fewer errors and faster productivity.
Uniformity
All instructions, manuals, and training courses are provided in one uniform format. This way, every training course remains familiar and organized, regardless of the creator. This gives employees guidance, makes it easier and helps them understand more quickly how to perform an action.
How to improve your process documentation with SelfGuide
Easily record process steps with instructions
With SelfGuide, you can quickly create instructions that seamlessly connect to your organization's processes and systems. As you work, you capture knowledge instantly, automatically creating useful and recognisable instructions. Because you can easily convert process steps into concrete instructions, you can effortlessly build every step of your processes in SelfGuide and a clear, executable translation of your entire working method is created.
From separate steps to one clear process
With SelfGuide, you can effortlessly bundle various instructions into one clear and complete process overview. You can easily reuse or combine existing steps, so you can build consistent processes without extra work. You can also merge similar instructions with one click, so that variants of the same process do not have to be created over and over again. This creates a logical and imitable whole in which each process step is clearly defined. This way, you describe all your processes quickly, uniformly and completely, exactly as your organization intended.
Instructions right where you need them
With SelfGuide, employees automatically receive the right instructions exactly when they need them. Each process step is linked to the associated instructions, so that employees no longer have to search for information. SelfGuide only shows what's relevant to the step someone is in, so no one is overwhelmed with unnecessary details. This way, each employee receives exactly the right amount of guidance at the right time in the process. This not only makes working faster and clearer, but also more consistent and error-free.
Integrate with your process house
SelfGuide integrates with any BPM tool. You simply link each process step to the corresponding instructions in SelfGuide. This creates a direct, practical translation of your process architecture into daily execution. Employees automatically navigate from the process house to the concrete “how-do I do this?” information, so that processes are not only designed but also executed consistently as intended.
Over 1 million people are using SelfGuide
“With many new applications, employees are not immediately eager to get started with them. At SelfGuide, employees quickly saw the added value.”
Jasper Veldhuis
Functional Administrator
“At our Academy, we want to make learning very accessible and flexible, with a strong focus on employee self-reliance. That's what SelfGuide facilitates nicely.”
Edward Boon
Senior Business Partner, Training & Development
“First, we cut and pasted screenshots into a Word document. It took an awful lot of time per manual. Now we make 20-25 instructions at once in an hour and a half. That was previously unthinkable.”
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Bart de Roos
Sr. Functional Administrator
“One of the functional administrators said: 'I used to really take a few days to get a manual in Word right. Now it's just a matter of minutes — click, click, done”. When users tell that to colleagues, it sells itself. All I have to do is make the connection.”
Pieter-Bas Wijne
Consultant
“Growing digital skills means more time for our clients, more job satisfaction and lower workload, ready for the future.”
Alexander Dijk
Application Administrator
“We wanted to make instructions ourselves. The simplicity and speed to create and maintain instructions with SelfGuide is really impressive.”
Mara Kremer
ICT Advisor
“We use SelfGuide in our organization to support our employees in all kinds of activities. The instructions are set up by our core users and then used by the organization's colleagues to perform new or repetitive tasks according to the process. That is trouble-free.”
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Jacob ten Toom
Medewerker IT
“SelfGuide enables us to support the development and growth of our employees in a structured and efficient way. SelfGuide is a valuable tool that contributes to the continuous improvement of our internal processes and strengthens team engagement.”
Paul Govers
Data-analist
“With our I&A department, we need to ensure that our employees have as much knowledge as possible about the software products we use. SelfGuide plays an important role in this.”
Tonny van der Putten
Application Administrator
“We achieve concrete value by securing and centrally making specialized, technical and functional knowledge of applications available. In practice, you see that a new colleague resolves notifications using instructions in SelfGuide.”
Sander Hilgerink
I&A Team Leader
“An important goal for us was to create more instructions to improve the digital skills of end users. We can certainly see that we are succeeding in that.”
Mieke Hoogeveen
Automation specialist
“For us, instructions in SelfGuide fill exactly the gap between text and video when communicating information about our software. The format of the instructions allows us to bring information closer to our customers.”
Tim van Kester
Technical Writer
“With SelfGuide, we can create application instructions and user guides in just 15% of the time compared to before. In addition, it saves considerable time for both administrators and users in maintaining, searching and sharing instructions.
Nick van Nunen
Process Change Manager
“Our old user guides were awkward and time-consuming to update. With SelfGuide, we can quickly and easily create step-by-step instructions. This has greatly reduced our customer service and improved the satisfaction of our customers.”
Anne Cimetiere
Customer Success Consultant
“SelfGuide's strength lies in its simplicity. You can quickly create a short, complete and clear instruction or user guide. We save a lot of time solving user questions and see that employees become more self-reliant.”
Leonardo Lay
Functional Application Manager
“With SelfGuide, we can make public work instructions available to our clients via our website. This allows them to receive support with applications at their own pace. Our clients find this very pleasant.”
Roy van Keulen
ICT Service Coordinator
“With many new applications, employees are not immediately eager to get started with them. At SelfGuide, employees quickly saw the added value.”
Jasper Veldhuis
Functional Administrator
“At our Academy, we want to make learning very accessible and flexible, with a strong focus on employee self-reliance. That's what SelfGuide facilitates nicely.”
Edward Boon
Senior Business Partner, Training & Development
“First, we cut and pasted screenshots into a Word document. It took an awful lot of time per manual. Now we make 20-25 instructions at once in an hour and a half. That was previously unthinkable.”
Bart de Roos
Sr. Functional Administrator
“One of the functional administrators said: 'I used to really take a few days to get a manual in Word right. Now it's just a matter of minutes — click, click, done”. When users tell that to colleagues, it sells itself. All I have to do is make the connection.”
Pieter-Bas Wijne
Consultant
“Growing digital skills means more time for our clients, more job satisfaction and lower workload, ready for the future.”
Alexander Dijk
Application Administrator
“We wanted to make instructions ourselves. The simplicity and speed to create and maintain instructions with SelfGuide is really impressive.”
Mara Kremer
ICT Advisor
“We use SelfGuide in our organization to support our employees in all kinds of activities. The instructions are set up by our core users and then used by the organization's colleagues to perform new or repetitive tasks according to the process. That is trouble-free.”
Jacob ten Toom
Medewerker IT
“SelfGuide enables us to support the development and growth of our employees in a structured and efficient way. SelfGuide is a valuable tool that contributes to the continuous improvement of our internal processes and strengthens team engagement.”
Paul Govers
Data-analist
“With our I&A department, we need to ensure that our employees have as much knowledge as possible about the software products we use. SelfGuide plays an important role in this.”
Tonny van der Putten
Application Administrator
“We achieve concrete value by securing and centrally making specialized, technical and functional knowledge of applications available. In practice, you see that a new colleague resolves notifications using instructions in SelfGuide.”
Sander Hilgerink
I&A Team Leader
“An important goal for us was to create more instructions to improve the digital skills of end users. We can certainly see that we are succeeding in that.”
Mieke Hoogeveen
Automation specialist
“For us, instructions in SelfGuide fill exactly the gap between text and video when communicating information about our software. The format of the instructions allows us to bring information closer to our customers.”
Tim van Kester
Technical Writer
“With SelfGuide, we can create application instructions and user guides in just 15% of the time compared to before. In addition, it saves considerable time for both administrators and users in maintaining, searching and sharing instructions.
Nick van Nunen
Process Change Manager
“Our old user guides were awkward and time-consuming to update. With SelfGuide, we can quickly and easily create step-by-step instructions. This has greatly reduced our customer service and improved the satisfaction of our customers.”
Anne Cimetiere
Customer Success Consultant
“SelfGuide's strength lies in its simplicity. You can quickly create a short, complete and clear instruction or user guide. We save a lot of time solving user questions and see that employees become more self-reliant.”
Leonardo Lay
Functional Application Manager
“With SelfGuide, we can make public work instructions available to our clients via our website. This allows them to receive support with applications at their own pace. Our clients find this very pleasant.”
Roy van Keulen
ICT Service Coordinator
Experience the power of SelfGuide for process documentation
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