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Many organizations use Word for instructions. But is it the best choice for creating, sharing, and managing digital instructions? More and more organizations are switching to a tool that was created for that purpose: SelfGuide.
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In Word, you spend a lot of time formatting, updating, and structuring instructions. SelfGuide takes care of this work: each instruction automatically follows a uniform layout, is structured step-by-step and easy to modify. No more messing with screenshots and bullets, but immediately a clear instruction that works.
Word documents quickly become obsolete and circulate through the organization in different versions. With SelfGuide, you can publish instructions online, centrally and always up to date. Users find exactly what they need, when they need it — without endless document versions or intranet searches.
Creating new instructions
Bij SelfGuide
Fast and structured
Bij
Word
Manual and time-consuming
Publish and share
Bij SelfGuide
Online, interactive and always up to date
Bij
Word
Manually send or upload
Consistent layout
Bij SelfGuide
ja
Bij
Word
nee
Version control
Bij SelfGuide
ja
Bij
Word
nee
User Feedback
Bij SelfGuide
ja
Bij
Word
nee
“SelfGuide's strength lies in its simplicity. You can quickly create a short, complete and clear instruction or user guide. We save a lot of time solving user questions and see that employees become more self-reliant.”
“We achieve concrete value by securing and centrally making specialized, technical and functional knowledge of applications available. In practice, you see that a new colleague resolves notifications using instructions in SelfGuide.”
“With SelfGuide, we can make public work instructions available to our clients via our website. This allows them to receive support with applications at their own pace. Our clients find this very pleasant.”
“For us, instructions in SelfGuide fill exactly the gap between text and video when communicating information about our software. The format of the instructions allows us to bring information closer to our customers.”
“An important goal for us was to create more instructions to improve the digital skills of end users. We can certainly see that we are succeeding in that.”
“Growing digital skills means more time for our clients, more job satisfaction and lower workload, ready for the future.”
“Our old user guides were awkward and time-consuming to update. With SelfGuide, we can quickly and easily create step-by-step instructions. This has greatly reduced our customer service and improved the satisfaction of our customers.”
“We wanted to make instructions ourselves. The simplicity and speed to create and maintain instructions with SelfGuide is really impressive.”
“With our I&A department, we need to ensure that our employees have as much knowledge as possible about the software products we use. SelfGuide plays an important role in this.”
“With SelfGuide, we can create application instructions and user guides in just 15% of the time compared to before. In addition, it saves considerable time for both administrators and users in maintaining, searching and sharing instructions.
“We use SelfGuide in our organization to support our employees in all kinds of activities. The instructions are set up by our core users and then used by the organization's colleagues to perform new or repetitive tasks according to the process. That is trouble-free.”
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“SelfGuide enables us to support the development and growth of our employees in a structured and efficient way. SelfGuide is a valuable tool that contributes to the continuous improvement of our internal processes and strengthens team engagement.”
